Privacy Policy

At Bashert Communications, we are committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, and protect your personal data when you visit our website or use our services, in accordance with the UK Data Protection Act 2018 and the General Data Protection Regulation (GDPR). This policy was last updated on 14/01/25.

Bashert Communications is a boutique marketing agency based in London, UK. For the purposes of data protection law, we are the data controller of your personal information.

We may collect and process the following data about you:

Contact Form Data: If you use our contact form to make an enquiry, we collect your name, email address, phone number (optional), and any other details you include in your message.

Cookies and Tracking Data: Our website uses cookies and Google Analytics to collect information about your use of our website, such as your IP address, browser type, pages visited, and time spent on the site.

We use your information for the following purposes:

• To respond to your enquiries submitted via the contact form.

• To improve the functionality, content, and performance of our website.

• To analyse website usage trends and gather statistical information via Google Analytics.

We process your personal data on the following legal bases:

• Consent: When you submit an enquiry through our contact form, you consent to us using your details to respond to your query.

• Legitimate Interests: We have a legitimate interest in understanding how our website is used so we can improve the user experience.

Our website uses cookies to distinguish you from other users and improve your experience. Cookies are small files stored on your browser or device.

We use:

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• Essential Cookies: Necessary for the website to function.

• Analytics Cookies: Provided by Google Analytics to analyse website usage.

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You can control your cookie preferences through your browser settings. For more details, visit our Cookie Policy.

We do not sell, rent, or share your personal data with third parties for marketing purposes.

We may share data with trusted service providers solely to assist us in delivering our services. These include:

• Analytics Providers: For example, Google Analytics, to help us analyse website performance and usage trends.

• IT and Hosting Providers: To ensure the functionality and security of our website.

We require all third-party providers to comply with strict data protection standards and use your data only for the purposes specified by us.

Additionally, we may disclose your personal data:

• To comply with a legal obligation or regulatory requirement.

• To protect and defend our legal rights or prevent fraud.

We implement robust security measures to protect your personal information from unauthorised access, alteration, disclosure, or destruction. This includes:

• Secure hosting with encryption.

• Regular monitoring of our systems for vulnerabilities.

• Restricted access to your personal data.

You have the following rights regarding your personal data:

• Access: Request a copy of the personal data we hold about you.

• Rectification: Request correction of inaccurate or incomplete data.

• Erasure: Request deletion of your personal data, subject to legal or contractual obligations.

• Restriction: Request the restriction of processing in certain circumstances.

• Objection: Object to the processing of your data based on legitimate interests.

• Data Portability: Request your data in a structured, commonly used format.

To exercise these rights, please contact us at dave@bashert.co.uk.

We retain your personal data only for as long as necessary to fulfill the purposes outlined in this policy, or as required by law. For example:

• Contact form data will be retained for up to 12 months after the enquiry is resolved.

• Analytics data is retained as per Google Analytics' default settings.

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. Please review their privacy policies before submitting any personal data.

We may update this Privacy Policy from time to time. Any changes will be posted on this page with a revised "Last Updated" date.

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us:

Bashert Communications

Registered Office: 46 The Reddings, Mill Hill, London, NW7 4JR

dave@bashert.co.uk